Shipping Policy

Thank you for shopping with Looca.in! We're committed to providing you with a smooth and satisfying experience — that includes fast, reliable, and free shipping across India.

🕒 Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Processing occurs only on business days (Monday to Friday, excluding public holidays).

Once your order is processed, you will receive a confirmation email with your tracking details.

📦 Delivery Timeline

Standard Delivery: Orders are delivered within 5–7 business days from the date of dispatch.

Delivery times may vary depending on your location and courier availability.

For remote or rural areas, delivery may take slightly longer.

🚚 Free Shipping

We offer free shipping on all orders — no minimum purchase required.

Free shipping is currently available for all delivery addresses within India.

⏰ Order Cut-off Time

Orders placed after 5:00 PM IST will be processed on the next business day.

📍 Delivery Coverage

We currently ship across India to most major cities and towns.

At this time, we do not offer international shipping, but we plan to expand globally in the near future.

🔍 Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

You can track the status using our courier partner’s website.

⚠️ Shipping Delays

While we aim to deliver on time, delays may occasionally occur due to weather, festivals, strikes, or courier service interruptions.

If your order is significantly delayed, we will inform you as soon as possible.

📦 Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 48 hours.

Email us with your order number and photos of the damaged product.

We will offer a replacement or refund, depending on the issue.

🔄 Order Changes & Cancellations

Once an order has been dispatched, we are unable to make changes.

If you need to update or cancel your order, please contact us immediately before the item is shipped.

📬 Contact Us

If you have any questions about your delivery, feel free to reach out:

Email: support@looca.in
Phone: +91 98988 25976
Business Hours: Monday to Friday, 9 AM – 8 PM IST