1 Set Fruit Picker Fruit Picking Tool With Storage Bag

We Are accept COD with no minimums or extra fees.

Please ensure you enter your complete and correct address while placing your order.

If your address cannot be confirmed, then your order will be cancelled. So please co-operate with us during order verification.

Thank you for shopping with Looca.in! We're committed to providing you with a smooth and satisfying experience — that includes fast, reliable, and free shipping across India.

🕒 Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Processing occurs only on business days (Monday to Friday, excluding public holidays).

Once your order is processed, you will receive a confirmation email with your tracking details.

📦 Delivery Timeline

Standard Delivery: Orders are delivered within 5–7 business days from the date of dispatch.

Delivery times may vary depending on your location and courier availability.

For remote or rural areas, delivery may take slightly longer.

🚚 Free Shipping

We offer free shipping on all orders — no minimum purchase required.

Free shipping is currently available for all delivery addresses within India.

⏰ Order Cut-off Time

Orders placed after 5:00 PM IST will be processed on the next business day.

📍 Delivery Coverage

We currently ship across India to most major cities and towns.

At this time, we do not offer international shipping, but we plan to expand globally in the near future.

🔍 Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

You can track the status using our courier partner’s website.

⚠️ Shipping Delays

While we aim to deliver on time, delays may occasionally occur due to weather, festivals, strikes, or courier service interruptions.

If your order is significantly delayed, we will inform you as soon as possible.

📦 Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 48 hours.

Email us with your order number and photos of the damaged product.

We will offer a replacement or refund, depending on the issue.

🔄 Order Changes & Cancellations

Once an order has been dispatched, we are unable to make changes.

If you need to update or cancel your order, please contact us immediately before the item is shipped.

📬 Contact Us

If you have any questions about your delivery, feel free to reach out:

Email: support@looca.in
Phone: +91 98988 25976
Business Hours: Monday to Friday, 9 AM – 8 PM IST

 

At Looca.in, we want you to love what you buy. If something isn’t right, we’re here to make it right. Please review our return and refund terms below.

Return Window

We offer a 30-day return policy, which means you have up to 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return:

The item must be unworn, unused, and in the same condition as you received it

All tags must be intact, and the item should be in its original packaging

You must provide a receipt or proof of purchase

How to Start a Return

To initiate a return, contact us at support@looca.in.
If your return is approved, we will send you a return shipping label and instructions on how and where to send the package.

 Items sent back without requesting a return in advance will not be accepted.

🛠 Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is:

Damaged

Defective

Incorrect

...contact us immediately so we can evaluate the issue and arrange a replacement or refund.

Order Edits

Need to change your order?
Please reach out within 2 hours of placing your order.
After that, we may not be able to modify or cancel it.

Exchanges

The fastest way to exchange a product is to return the original item. Once your return is accepted, you can place a new order for the desired item.

Lost Parcels

If your order is lost in transit, we will gladly offer a replacement — provided the correct address was given during checkout.

If you prefer a refund instead:

We must wait 30 days from the shipping date

If the package is delivered during that time, the refund will not be processed

Our team will monitor your shipment and keep you informed

Restocking Fee

Good news — we do not charge any restocking fees.

Return Address

Looca Returns Store 

534, The Galleria Business Hub - 2, Yogi Chowk Ground, Surat, Gujarat 395010G-112, The Gallaria 2 Building,Near  kiran chowk ,surat 395010

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 10 business days.
Please note: It may take additional time for your bank or card provider to post the refund.

📞 Contact Us

Email: support@looca.in
Phone: +91 98988 25976
Business Hours: Monday to Friday, 9 AM – 8 PM IST
Order Cut-off Time: 5:00 PM IST